As a registrant, how do I cancel my order?

You cannot cancel your order directly. Use your confirmation email to find the organizer’s email to request cancellation.

As an organizer, how do I cancel a registrant?

The Organizer can go in and change the status to cancelled. The organizer can cancel part or all of the order and refund none of the money, part or all at their discretion. From the “Registrants” tab, select “Canceled” under the “Status” column for registrant you would like to cancel.

How can I delete my Sign Up Forms account?

I signed up for Sign Up Forms but it's not what I was looking for, how can I delete my account. Rest assured that you won't get a bunch of spam from us. You can unsubscribe for the occasional updates if you'd like... but if you really want to delete all traces of your account then you can do that too. Go to your User Profile: when you are logged in, select your email address at the top right of the screen, in the drop down, select "Profile". At the bottom of the screen select "Delete User". Deleting your user will remove you completely from Sign Up Forms. Note: this option will be grayed out if you have a registration with Sign Up Forms in which case you will not be able to delete your account.

I have more questions. What should I do?

We know these pages don’t cover it all, and we’re eager to help answer your questions. Please contact us.